Shipping policy
REVORAA Shipping Policy
Last updated: October 10, 2026
At REVORAA, we are committed to delivering your favorite skincare essentials safely to your doorstep. Please review our shipping policy for information about order processing and delivery.
1. Order Processing
Orders are typically processed within 1–3 business days after confirmation. Processing may take longer during weekends, public holidays, or periods of high demand.
2. Shipping & Delivery Times
Our estimated shipping and delivery time is 7–15 business days after your order has been processed and dispatched.
Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, and other unforeseen circumstances.
3. Shipping Fees
Any applicable shipping charges will be displayed at checkout before you complete your purchase. Free shipping promotions may be available subject to the terms stated on our website.
4. Order Tracking
Once your order has been dispatched, tracking details will be provided by email or through the contact information submitted at checkout, where available. Tracking updates may take some time to appear.
5. Delays
While we do our best to deliver orders within the estimated timeframe, occasional delays may occur due to courier disruptions, customs inspections, holidays, or other circumstances beyond our control.
6. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate when placing your order. Contact us as soon as possible if you notice an error. Address changes cannot be guaranteed after an order has been processed or dispatched.
7. Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact our customer support team with your order number and photographs of the issue. We will review your request in accordance with our return and refund policy.
8. International Shipping
International deliveries may be subject to customs inspections, import duties, or taxes depending on the destination country. Any applicable charges will be handled according to the terms provided at checkout and local regulations.
9. Contact Us
For questions about shipping or your order, please contact us using the customer support details listed on our website.
Thank you for choosing REVORAA. We appreciate your trust in our brand.